Frequently Asked Questions

1. What type of products does Vasuprada offer?

We specialize in premium ethnic wear, including wedding sarees, festive outfits, and contemporary traditional ensembles. Our collections are rooted in Indian heritage and crafted for today’s woman.

2. How do I place an order?

Simply browse our collection, select your desired product, choose the size or variant, and click “Add to Cart.” Proceed to checkout and fill in your shipping and payment details to complete the order.

3. What payment methods are accepted?

We accept all major credit/debit cards, UPI, net banking, and wallet payments. Cash on Delivery (COD) may be available based on your location.

4. How long does delivery take?

Orders are typically dispatched within 2–4 working days and delivered within 5–10 working days, depending on your location. You’ll receive tracking updates via email or SMS.

5. Can I return or exchange a product?

Yes, we accept returns and exchanges within 7 days of delivery. The product must be unused and in its original condition. Visit our Return & Refund Policy for full details.

6. What should I do if I receive a damaged item?

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the issue at support@vasupradaofficial.com. We’ll assist you with a replacement or refund.

7. Do you offer custom or made-to-measure services?

Currently, we do not offer custom tailoring, but we’re working on introducing personalized sizing soon. Stay tuned!

8. How can I contact customer support?

You can reach us via email at support@vasupradaofficial.com or through our Contact Us page. We usually respond within 24 hours.

9. Are your products authentic and original?

Absolutely! Every piece you see on Vasuprada is designed or handpicked by our team to ensure originality, quality, and authenticity.

10. Do you ship internationally?

At the moment, we ship across India. International shipping will be launched soon — follow us on Instagram @vasuprada.official for updates!